Cancellation & Refund Policy

1. Overview

At websitelegitchecker.online, we provide automated, real-time digital services including threat inspection scans, AI-generated website trust analyses, and subscription-based Pro tier access. Because our security infrastructure allocates server resources and API compute immediately upon service activation, this Cancellation & Refund Policy outlines the terms governing subscription purchases.

2. Pro Subscription Digital Services

When you purchase a Pro Shield plan (e.g., ₹99 monthly subscription or bulk scan access), you gain immediate digital access to unlimited searches, detailed Gemini AI security summaries, and elevated daily quotas. As these are digital, instantly consumable security goods:

• Payments processed via Razorpay, cards, net banking, or verified manual UPI payments are generally non-refundable once the account tier has been provisioned and search limits have been utilized.
• We do not offer pro-rated refunds for unused days during an active monthly billing period.

3. Eligible Refund Scenarios

We review refund requests on a case-by-case basis under the following verified technical conditions:

• Duplicate Charges: If your bank account or card was billed multiple times for a single subscription transaction due to a network or payment gateway glitch.
• Activation Failures: If payment was successfully deducted and a valid transaction ID / UPI reference exists, but our system failed to upgrade your account to the Pro tier within 48 hours and our support team is unable to resolve it manually.
• Unutilized Requests: If a refund request is submitted within 24 hours of the initial purchase and zero (0) premium scans or AI analyses were performed using the upgraded account.

4. Direct UPI Payment Verifications

For payments initiated via manual UPI QR scan (Google Pay, PhonePe, Paytm), subscription access is approved upon manual or automated verification of the 12-digit UTR/Reference number. If an invalid or unverified reference number is submitted, the subscription will remain pending until valid bank confirmation is provided. Fraudulent reference submissions will result in immediate permanent account termination without refund eligibility.

5. How to Request a Refund

If you meet the technical refund criteria outlined in Section 3, please submit a formal request to our billing administration team with the following details:

• Your registered account email address.
• Order ID / Razorpay Payment ID or 12-digit UPI Transaction Reference Number (UTR).
• Date and time of the transaction along with a brief explanation of the technical issue.

Send your request to: support@websitelegitchecker.online

6. Refund Processing Timeline

Approved refunds are credited back to the original source payment method (bank account, UPI handle, or credit/debit card). The credit typically reflects in your statement within 5 to 7 business days, depending on the recipient bank's clearance cycles.